Terms and Conditions

    The Hitchens Enterprises LLC dba The MH Trainer
    Website: themhtrainer.com
    Business Address: 4401 Atlantic Ave, Ste 200, Long Beach, CA 90807, USA
    Email: info@themhtrainer.com
    Phone: 562-661-5013
    Effective Date: Updated 3-2-26

    Agreement Overview

    This Agreement applies as between you, the user of this Website (“User”), and The Hitchens Enterprises LLC dba The MH Trainer (“The MH Trainer,” “we,” “us,” or “our”), the owner of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website.

    Purchases of Courses or other Paid Content are governed by the purchase-related clauses in these Terms (including pricing, orders, access, and cancellations). If you do not agree to be bound by these Terms and Conditions, you must stop using the Website immediately.

    No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer, and our acceptance of that offer is deemed to occur upon our sending a confirmation email and/or providing you access to the purchased Course(s) or Paid Content.

    1. Definitions and Interpretation

    In this Agreement, the following terms shall have the following meanings:

    • "Account" means collectively the personal information, Payment Information (if any), and credentials used by Users to access Paid Content and/or any communications System on the Website.
    • "Content" means any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of this Website.
    • "Courses" means the online courses and related digital educational materials offered by The MH Trainer through the Website.
    • "Paid Content" means any paid digital content made available through the Website, including Courses, course materials, downloads, assessments, and related resources.
    • "Facilities" means collectively any online features, tools, resources, or information that The MH Trainer makes available through the Website either now or in the future.
    • "Payment Information" means any details required for the purchase of Courses or Paid Content from this Website, including, but not limited to, credit/debit card information or other payment method details processed by our payment processors.
    • "Premises" means our place of business located at 4401 Atlantic Ave, Ste 200, Long Beach, CA 90807, USA.
    • "System" means any online communications infrastructure that The MH Trainer makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities, and email links.
    • "User" / "Users" means any third party that accesses the Website and is not employed by The Hitchens Enterprises LLC dba The MH Trainer and acting in the course of their employment.
    • "Website" means the website that you are currently using (courses.themhtrainer.com) and any sub-domains of this site unless expressly excluded by their own terms and conditions.
    • "We/Us/Our" means The Hitchens Enterprises LLC dba The MH Trainer, a California limited liability company located at 4401 Atlantic Ave, Ste 200, Long Beach, CA 90807, USA.

    2. Age Restrictions

    Persons under the age of 18 may use this Website only with the supervision of a parent or legal guardian. Payment Information must be provided by, or with the permission of, a parent or legal guardian.

    3. Business Customers

    These Terms and Conditions also apply to customers who purchase Courses or Paid Content in the course of business.

    4. Intellectual Property

    4.1 Subject to the exceptions in Clause 6, all Content included on the Website (unless uploaded by Users), including but not limited to text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software is the property of The MH Trainer, our affiliates, or other relevant third parties. By continuing to use the Website, you acknowledge that such material is protected by applicable intellectual property laws.

    4.2 Subject to Clause 6, you may not reproduce, copy, distribute, store, or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given our express written permission to do so.

    5. Third Party Intellectual Property

    5.1 Unless otherwise expressly indicated, all Intellectual Property rights, including but not limited to copyrights and trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

    5.2 Subject to Clause 6, you may not reproduce, copy, distribute, store, or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.

    6. Fair Use of Intellectual Property

    Material from the Website may be used without written permission only to the extent permitted by applicable United States copyright law, including the doctrine of fair use.

    7. Course Content License and Restrictions

    7.1 Limited License Grant. Upon purchasing a Course or Paid Content, The MH Trainer grants you a limited, non-exclusive, non-transferable, revocable license to access and view the Course materials solely for your personal, non-commercial educational purposes. This license does not transfer any ownership rights in the Course content to you.

    7.2 Single User Access. Each Course purchase or enrollment is for a single individual only. You may not share your Account login credentials with any other person. You may not allow others to access Courses through your Account, whether for free or for payment. Each individual who wishes to access a Course must purchase their own enrollment.

    7.3 Prohibited Uses. You expressly agree that you will NOT:

    • 7.3.1 Copy, reproduce, distribute, publish, display, perform, or create derivative works from any Course content, including but not limited to videos, audio recordings, written materials, assessments, quizzes, slides, images, templates, forms, and downloadable resources;
    • 7.3.2 Record, capture, download (except where expressly permitted), screenshot, or otherwise copy any video, audio, or visual content from any Course using any technology, software, or device;
    • 7.3.3 Transcribe, summarize for distribution, or otherwise reproduce Course content in written form for sharing with others;
    • 7.3.4 Upload, post, or share any Course content on any website, social media platform, file-sharing service, learning management system, or other online or offline medium;
    • 7.3.5 Use any Course content for commercial purposes, including but not limited to incorporating content into your own training programs, courses, presentations, or materials offered to others, whether for compensation or not;
    • 7.3.6 Remove, alter, or obscure any copyright notices, watermarks, or other proprietary designations from any Course content;
    • 7.3.7 Use automated tools, bots, scrapers, or other technology to access, download, or copy Course content;
    • 7.3.8 Resell, sublicense, rent, lease, or lend access to any Course or Paid Content; or
    • 7.3.9 Assist, encourage, or enable any third party to do any of the foregoing.

    8. Consequences of Intellectual Property Violations

    8.1 Account Termination. Any violation of Section 7 (Course Content License and Restrictions) may result in immediate termination of your Account and revocation of your access to all Courses and Paid Content.

    8.2 Legal Action. The MH Trainer reserves the right to pursue all available legal remedies against any individual or entity that infringes upon our intellectual property rights.

    9. Digital Millennium Copyright Act (DMCA) Compliance

    9.1 Respect for Intellectual Property. The MH Trainer respects the intellectual property rights of others and expects our Users to do the same. We comply with the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA").

    10. User-Generated Content

    10.1 License to User Content. If any feature of the Website permits you to submit, post, or upload content, you grant The MH Trainer a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, display, and distribute such content.

    11. Links to This Website & Other Websites

    Those wishing to place a link to this Website on other sites may do so only to the home page of the site courses.themhtrainer.com without our prior permission. Deep linking requires our express written permission. To request permission, contact us at info@themhtrainer.com.

    12. Use of Communications Facilities

    When using any System on the Website, you must do so in accordance with our rules regarding acceptable conduct. Failure to comply may result in your Account being suspended or closed.

    13. Accounts

    In order to purchase Courses or Paid Content on this Website and/or use certain parts of the Website, you may be required to create an Account. You are responsible for keeping your Account details secure.

    14. Termination and Cancellation of Accounts

    Either you or The MH Trainer may terminate your Account. If we terminate your Account, we will notify you by email. If your Account is terminated due to a violation of these Terms, you may lose access to Courses or Paid Content.

    15. Courses, Pricing, and Availability (United States Only)

    The MH Trainer provides online Courses and related digital educational materials only. All pricing displayed is subject to change. The price shown at checkout at the time you place your order is the price that applies to your purchase.

    16. Orders, Payment, and Access

    Your order is an offer to purchase a Course or Paid Content, which we may accept or decline in our sole discretion. Acceptance is indicated by sending an order confirmation email and/or by providing access to the purchased Course(s) or Paid Content.

    17. Cancellation Policy

    17.1 All Sales Final. The MH Trainer does not offer refunds under any circumstances. All purchases of Courses and Paid Content are final.

    18. Privacy

    Use of the Website is also governed by our Privacy Policy (courses.themhtrainer.com/privacy), which is incorporated into these Terms and Conditions by reference.

    19. How We Use Your Personal Information

    We collect, use, and store personal information in accordance with applicable United States privacy laws and our Privacy Policy.

    20. Disclaimers

    The Website and Courses are provided on an “as is” and “as available” basis to the maximum extent permitted by law. Course content is for educational purposes only and is not legal, financial, or professional advice. We do not guarantee any specific outcome or result from taking our Courses.

    21. Changes to the Website and These Terms

    We reserve the right to change the Website, its Content, Courses, or these Terms and Conditions at any time. You will be bound by changes from the first time you use the Website after the changes become effective.

    22. Availability of the Website

    The Website is provided “as is” and “as available.” We do not guarantee the Website will be free of defects, outages, or faults.

    23. Limitation of Liability

    To the maximum extent permitted by law, we accept no liability for any direct or indirect loss or damage arising from use of the Website or Courses.

    24. No Waiver

    Failure by any party to exercise any right or remedy contained herein shall not be construed as a waiver of that right or remedy.

    25. Previous Terms and Conditions

    In the event of any conflict between these Terms and prior versions, these Terms shall prevail unless expressly stated otherwise.

    26. Third Party Rights

    Nothing in these Terms and Conditions shall confer any rights upon any third party. This Agreement is between you and The MH Trainer.

    27. Communications

    Notices/communications should be sent to us by email at info@themhtrainer.com, by phone at 562-661-5013, or by mail to the business address listed above.

    28. Law and Jurisdiction (California, United States)

    These Terms and Conditions and the relationship between you and The MH Trainer shall be governed by and construed in accordance with the laws of the State of California in Los Angeles, without regard to conflict-of-law principles. You agree that any dispute arising out of or relating to these Terms, the Website, or any Course purchase shall be brought in the state or federal courts located in California, and you consent to personal jurisdiction in those courts.

    The MH Trainer

    A Division of Hitchens Enterprises LLC
    HCD-Approved Third-Party Provider

    Quick Links

    The MH Trainer™ is an HCD-approved third-party provider of the California Park Manager Training Program as required under Health and Safety Code Section 18876.1 and California Code of Regulations, Title 25, Division 1, Chapter 2.3. All course content is for educational and compliance purposes. © 2026 Hitchens Enterprises LLC. All rights reserved.

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